Tentunit Help Center

I am a

A Core Legal & Platform Policies 6 policies
1 — Platform Terms of Service
Main Document Eligibility & Account Types Platform Services & AI Tools Account Responsibilities Limitations & Disclaimers Suspension & Termination Liability Limits Dispute Resolution & Arbitration Governing Law
2 — Privacy Policy
Main Document Data We Collect Data We Don't Store How Data Is Used Third-Party Services Retention & Deletion User Rights Security Practices
3 — Payment & Financial Services
Main Document Stripe as Processor Rent & Deposit Flows Fees & Pricing Payout Timing Chargebacks & Disputes Withholding & Adjustments Taxes & Reporting
4 — Subscription & Billing
Main Document Plans Billing Cycles Unit-Based Pricing Upgrades & Downgrades Failed Payments Refund Rules Cancellations
5 — Refund & Dispute Resolution
Main Document When Refunds Apply Non-Refundable Items Rent vs Deposit vs Subscription Chargeback Handling Internal Review Timelines
6 — Acceptable Use
Main Document Prohibited Uses Data Misuse AI Misuse Payment Abuse System Interference Enforcement
B Business & Account Policies 3 policies
C Payments, Risk & Compliance 4 policies
D AI & Automation Policies 2 policies
E Trust, Safety & Operations 3 policies
F Support & Service Levels 2 policies
✦ Templates 26 templates
Quick Access
Data Protection & Trust Center Tenant & Landlord FAQs Rental Agreement Pricing
Policies & Terms
Terms of Service Payments ToS Post-Payment Invoice Platform Verification International Payments Community Standards Privacy Policy Cookie Policy Copyright Policy Extenuating Circumstances Chat & Communication Fair Housing Policy Fair Housing Statement Reservation Issue Material Non-Compliance Damage Amounts
Refunds
Overview How It Works When Will I Get It? Emergencies Required by Law Merch Request a Refund Application Fees Cancellation Policy
Landlord Responsibility by State
Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming